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NCC assures of consumer protection, level playing ground for operators

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NIGERIAN Communications Commission (NCC) has reiterated its commitment to continually protect telecommunication consumers and allow level playing ground for operators.

  Executive Vice Chairman and Chief Executive Officer of the Nigerian Communication Commission (NCC), Prof Garba Umar Danbatta, gave the assurance in a statement on Thursday.

  He said that the commission was committed to  protecting and empowering consumers irrespective of their class, from unfair practices by service providers.

  The vice chairman said that the assurance was based on their regulatory mandate of ensuring that consumers of telecommunications services deserve to get value for their money and to be treated right as very important stakeholders.

  The statement made available by zonal controller of the commission, Ogbonaya Ugama, disclosed that NCC was on the verge of deployment of Fifth Generation (5G) network in Nigeria.

  “Already, spectrum licenses for the companies that will roll out services have been issued.

  “Though the deployment will start from the state capital and gradually extend to other areas across the state, it is important to state that unlike 1G, 2G, 3G, and 4G, the 5G network will bring substantial network improvements, including higher connection speed, mobility and capacity, as well as low- latency capabilities to communications services in Nigeria for businesses and help to further open up Nigeria in the emerging global market.

  “As a consumer focused public sector institution, the NCC shall continue to commit to the provision of a high level playing ground for operators to thrive, promote investment, delivery of innovative services to individual consumers, business and big business owners by ensuring enhanced consumer quality of experience.”

  He disclosed that ,” the number of telecom consumers have continued to increase impressively over the last few years with active mobile subscriptions reaching 297.5 million as at January, 2022, and Internet subscribers exceeding 243.7 million, while broadband penetration stod at 41.61 per cent”.

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